Terms of Service

Last updated: 9 March 2025

These Terms of Service ("Terms") govern your access to and use of the website https://quiztorndhak.world (the "website") and any orders you place for products, including Zenovita, offered by Quiztorndhak ("we", "us", "our"). By accessing the website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the website or place orders. These Terms should be read together with our Privacy Policy, Cookie Policy, and Return Policy.

1. Information about us

Business name: Quiztorndhak

Address: Circular Quay Station, E2/E3 Alfred St, Sydney NSW 2000, Australia

Email: message@quiztorndhak.world

Phone: +61292413566

We operate the website and sell Zenovita, a natural dietary supplement for supporting vitality, heart and blood vessel function, and comfortable digestion, in Australia.

2. Eligibility and account

You must be at least 18 years of age and have the legal capacity to enter into a binding contract to use the website and place orders. By using the website, you represent that you meet these requirements. We reserve the right to refuse service, terminate access, or cancel orders where we reasonably believe that these Terms have been violated or that use is unlawful or harmful to us or others.

Where we offer account registration, you are responsible for keeping your login details confidential and for all activity under your account. You must notify us immediately of any unauthorised use.

3. Use of the website

You agree to use the website only for lawful purposes and in accordance with these Terms. You must not:

• Use the website in any way that violates applicable laws or regulations in Australia or your country of residence.
• Attempt to gain unauthorised access to our systems, other users' data, or any part of the website not intended for public access.
• Transmit any viruses, malware, or other harmful code.
• Use automated means (e.g. bots, scrapers) to access or collect data from the website without our prior written consent.
• Impersonate any person or entity or misrepresent your affiliation.
• Use the website to harass, defame, or harm others or to send unsolicited commercial messages.

We may suspend or discontinue the website or any part of it at any time without liability. We do not guarantee that the website will be available at all times or free from errors.

4. Products and information

We offer Zenovita and related products as described on the website. Product descriptions, images, and specifications are provided in good faith but we do not warrant that descriptions or other content are accurate, complete, or error-free. We reserve the right to correct errors, update information, and limit quantities. Product availability is subject to change. Dietary supplements are not intended to diagnose, treat, cure, or prevent any disease. You should consult a healthcare professional before starting any new supplement, especially if you have a medical condition or take other medications.

5. Orders and contract formation

When you submit an order via the website, you are making an offer to purchase the selected products on these Terms. We are not obliged to accept every order. A contract between you and us is formed only when we send you an order confirmation (e.g. by email) or when we dispatch the products, whichever we use to confirm acceptance. If we cannot fulfil your order (e.g. out of stock), we will inform you and, if payment has been taken, refund you without undue delay.

You are responsible for ensuring that the details you provide (e.g. delivery address, email, phone) are accurate and complete. We are not liable for failed or delayed delivery due to incorrect details provided by you.

6. Price and payment

Prices displayed on the website are in Australian dollars (AUD) unless otherwise stated and include GST where applicable. Prices are correct at the time of display but we reserve the right to change prices before you place an order. The price payable is the price shown at the time you submit your order, subject to any applicable promotions or discounts. We will inform you of the total price (including delivery and any taxes) before you confirm the order.

Payment must be made by the methods we offer (e.g. card, PayPal, or other methods indicated on the website). You represent that you are authorised to use the chosen payment method. We use third-party payment processors; their terms and our Privacy Policy apply to the processing of payment data. We are not liable for any failure or delay caused by the payment processor or your bank.

7. Delivery and risk

Delivery terms (e.g. timeframes, costs, areas) are as stated on the website or in the order confirmation. We will use reasonable efforts to deliver within the stated timeframe but delivery dates are estimates only. We are not liable for delays caused by events outside our control (e.g. carrier delays, customs, natural events). Risk of loss and title to the products pass to you upon delivery to the address you provided (or to the carrier if you have arranged collection). You are responsible for ensuring that someone is available to receive the delivery where required.

8. Returns and refunds

Our Return Policy applies to all purchases. You may have rights under the Australian Consumer Law (e.g. refund or replacement for faulty goods or major failures). Nothing in these Terms excludes, restricts, or modifies any consumer guarantee or right you have under applicable law that cannot be excluded by agreement.

9. Intellectual property

All content on the website (including text, graphics, logos, images, and software) is owned by us or our licensors and is protected by copyright, trade mark, and other intellectual property laws. You may view and print pages for personal, non-commercial use only. You must not copy, modify, distribute, or use any content for commercial purposes without our prior written consent. "Zenovita" and "Quiztorndhak" and related marks are our trade marks.

10. Disclaimer of warranties

To the fullest extent permitted by law, the website and products are provided "as is". We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components. We disclaim all warranties, express or implied, except those that cannot be excluded by law (including any non-excludable consumer guarantees under the Australian Consumer Law).

11. Limitation of liability

To the extent permitted by law, we (and our directors, employees, and agents) shall not be liable for any indirect, incidental, special, consequential, or punitive loss or damage (including loss of profit, data, or goodwill) arising from your use of the website or products, even if we have been advised of the possibility of such loss. Our total liability for any claim arising from or in connection with these Terms or the website shall not exceed the amount you paid to us for the relevant products in the 12 months preceding the claim. Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded or limited by law.

12. Indemnity

You agree to indemnify and hold us (and our officers, directors, employees, and agents) harmless from and against any claims, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with your use of the website, your violation of these Terms, or your violation of any third-party rights.

13. Privacy and data

Your use of the website and any data we collect are governed by our Privacy Policy and Cookie Policy. By using the website, you consent to the collection and use of your information as described in those policies.

14. Third-party links and content

The website may contain links to third-party websites or content. We do not endorse and are not responsible for the content, privacy practices, or terms of those third parties. Your use of third-party sites is at your own risk.

15. General

These Terms are governed by the laws of Australia. Any dispute arising from or relating to these Terms or the website shall be subject to the exclusive jurisdiction of the courts of Australia, except where prohibited by law. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. Our failure to enforce any right or provision does not waive that right or provision. We may assign our rights and obligations under these Terms; you may not assign without our written consent. These Terms constitute the entire agreement between you and us regarding the website and orders, and supersede any prior agreements or understandings.

16. Changes to the Terms

We may update these Terms from time to time. The "Last updated" date at the top indicates when the Terms were last revised. Your continued use of the website after changes are posted constitutes acceptance of the revised Terms. Material changes may be communicated by email or a notice on the website where appropriate. If you do not agree to the updated Terms, you must stop using the website and may cancel any outstanding orders in accordance with our Return Policy.

17. Contact

For questions about these Terms, please contact us at message@quiztorndhak.world or by phone at +61292413566.